The Table Doesn’t Lie: What 2 Hours of Real Conversation Revealed About Sustainable Merch
- Jay Busselle

- Apr 28
- 3 min read
Updated: May 4

Something happens when you get the right people around the table.
The Sustainable Merch Summit wasn’t just another Earth Day event. It brought together distributors, decorators, suppliers, print pros, sustainability experts, and media through a collaboration between the Branded Merch Network, ASI, Apparelist, and 2 Regular Guys.
The goal was simple. Skip the theory. Focus on what’s actually happening.
Nearly 80% of registrants said they wanted to hear what’s working right now.
This wasn’t a webinar or a polished panel with safe questions and predictable answers.
It was people actually doing the work, showing up, and getting into it. Honestly, it felt a little like a family reunion… the fun kind… with a few slightly dysfunctional cousins you haven’t seen in a while.
And just like that kind of reunion, once people settle in, the real conversations start. Less posturing, more honesty. Less performance, more truth.
Proof isn’t the differentiator anymore; it’s the expectation.
“Sustainability doesn’t need more promises… it needs more proof.”
The tone has shifted.
With most of the room coming from the distributor side (roughly 60%), this wasn’t abstract. These are the people having real conversations with buyers every day, and the message is getting clearer.
If you can’t show it, it’s just marketing.
Saying you’re sustainable is table stakes. What matters now is whether you can back it up in a way that’s specific, measurable, and believable.
As Theresa Hegel put it during the transparency discussion:
“Transparency isn’t about having a perfect story… It’s about having a clear one people can actually understand and trust.”
Progress over perfection is still here, but it’s evolved.
Last year, it gave people permission to start. This year, it comes with a different expectation.
No one is asking for perfect. But they are asking for visibility.
Imperfect is fine. Invisible is not.
You don’t get to hide behind “we’re working on it” anymore. You have to show the work, even if it’s early or messy. That’s not pressure, that’s growth.
One of the biggest shifts was how often sustainability showed up in growth conversations.
More than half of attendees (56%) said they wanted to understand how sustainability can drive business outcomes.
And that’s exactly what we heard.
This isn’t just a values conversation anymore. It’s showing up in sales conversations, product selection, and how buyers are making decisions.
Clients are asking better questions. They’re looking for clarity around sourcing, materials, and impact.
And the companies gaining traction aren’t necessarily the ones doing the most.
They’re the ones who explain it best.
The conversation itself has also gotten sharper.
We’ve moved past “what is sustainability” and into “what actually matters.”
Nearly half of attendees (46%) were focused on understanding which certifications actually matter and how to use them in real conversations.
As Cassie Green framed it:
“The real challenge isn’t a lack of certifications… It’s knowing which ones actually matter and how to explain them without overwhelming your customer.”
There’s still confusion, but it’s a better kind. The kind that leads to better questions and better decisions.
So what changed?
The conversation moved from intent to evidence.
And underneath all of it, there was a consistent theme running through everything:
Trust.
Can you prove it?
Can you explain it?
Can someone believe it?
In a landscape where sustainability claims are everywhere, trust is becoming the filter that determines what actually resonates.
What stood out most wasn’t just the content.
It was the willingness to engage honestly.
To share what’s working.
To admit what’s still in progress.
To move the conversation forward, instead of just talking about it.
That’s where the momentum is coming from.
And the table?
It’s getting bigger.
More voices. More perspectives. More people are pulling up a chair and contributing to the conversation.
If you missed it, the full replay is available. It’s two hours, but it reflects where the industry actually is… and where it’s headed next. Special thanks to all our panelists and the supporting partners who made this happen: Stanley/Stella, PRINTING United Alliance, Storm Creek, Allmade Apparel, Goldstar, Lane Seven Apparel, the 2 Regular Guys Podcast. ©️ 2026 Branded Merch Network



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